[expand title=”Do you provide your own equipment and supplies?” rel=”faqs”]Yes. We believe in using the highest quality products to clean your home. For example, we use microfiber cloths for dusting to reduce scratching of delicate surfaces. For our initial cleaning if necessary, we may use some commercial cleaners for removing rust, soap residue and hard water stains in bathrooms. All natural stone is cleaned with hot water unless instructed otherwise. All wood floors are mopped with a mist of a vinegar and water solution. We provide the very small trash liners for bathroom receptacles. If larger trash liners are accessible we will replace the liners when removing the trash. If you would like us to use bleach in your bathroom or kitchen you may provide a bleach product in these areas for our use. If there are special products you would like us to use, simply make them available to our staff.[/expand]
[expand title=”How long have you been in business?” rel=”faqs”]We have been in business since 2003. Find out more about the owners, Eric and Kelly Kennedy on our “about us page”
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[expand title=”Are your staff employees or independent contractors?” rel=”faqs”]We do not use independent contractors. All staff are employed by Lowcountry Cleaning Service.
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[expand title=”Does someone need to be home when you clean my home?” rel=”faqs”]Not at all, and it is completely your option. There are several ways Lowcountry Cleaning Service can gain access to your home. After your initial house cleaning, you may choose to give us a key which will be safely stored in your file in our office. You can also purchase a lockbox with a code for our staff, or, the tried and true leaving the key under the mat.
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[expand title=”Is Lowcountry Cleaning Service hiring?” rel=”faqs”]Lowcountry Cleaning Service is always looking for motivated self starters to join our team. Call 843-270-1251.
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[expand title=”Is Lowcountry Cleaning Service insured?” rel=”faqs”]Yes, we are insured. Of course we are careful with your belongings, but it’s good to have the peace of mind that you are protected against loss and or breakage that may occur, while we clean your home. A copy of our insurance policy is available upon request.
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[expand title=”Do I need to provide any cleaning supplies for Lowcountry Cleaning Service?” rel=”faqs”]Lowcountry Cleaning Service uses your preferred cleaning solutions, especially on specialty surfaces such as granite countertops or hardwood floors. We do however, bring everything we would need to complete a job, from glass cleaner to other heavy duty cleaners. If you are a residential customer, we prefer you have a vacuum for us to use. The vacuums we use have vacuumed everything from cat hair to bird dander and if you have allergies, that would be the worst thing to do is, breathe air from vacuums with those substances in the filtration systems.
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[expand title=”What is your mailing address and phone number?” rel=”faqs”]Lowcountry Cleaning Service, 455 Sanders Farm Lane; Charleston, SC 29492 843-270-1251
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[expand title=”What will Lowcountry Cleaning Service charge to clean my home?” rel=”faqs”]The cost of cleaning your home depends on several factors such as size of the home, and frequency of your cleaning.
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[expand title=”What time is your first house cleaning of the day?” rel=”faqs”]Our first appointment of the day is between 8-8:30 AM, and our second is between 11 AM and 1 PM.
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[expand title=”Does Lowcountry Cleaning Service clean on the weekends?” rel=”faqs”]Yes, we clean vacation rentals and our commercial properties on Saturdays and Sundays. We prefer to clean residential properties Monday thru Friday.[/expand]
[expand title=”Does Lowcountry Cleaning Service do 1 time cleanings?” rel=”faqs”]Yes. Our most popular one time cleaning is a Deep Clean. To view more about this cleaning visit our services page.[/expand]
[expand title=”Does Lowcountry Cleaning Service offer referral discounts?” rel=”faqs”]Yes, if you refer a friend or neighbor you will get 35% off your next clean. If they sign up for regular service, your next cleaning is FREE.[/expand]
[expand title=”Does Lowcountry Cleaning Service offer move-in/out cleanings?” rel=”faqs”]Yes. You can find more information about our Move in/out services under the residential services page.[/expand]